Custom Snowflake Metal Wall Art, Personalized Family Name Sign, Holiday Decor, Merry Christmas Sign, Outdoor Decoration, Front Door Decor

Looking for a gift that’s both unique and lasting? Personalized metal signs are a meaningful choice for special occasions like weddings, housewarmings, or simply to show appreciation for loved ones. This gift not only offers a personal touch but also brings a distinct beauty and style to any space.

PRODUCT DETAILS:

• Material: Stainless Steel
• Powder Coating
• Metal Color: Default Black (Note to order if need to change color)
• LED Lights: Multi-colored LED lights with many different modes, easily adjust the surrounding environment with the remote control to suit personal preferences.
• Remote: Can change color arbitrarily, included with the product.
• Plug Type: USB or US/UK/AU/EU (Note to order if need to change plug)
• Two styles: With Light or Without Light
• Size is calculated according to the longest length of the product (can be height or width, depending on each design)
• Example: If you choose the 10” height, please note that a 10” height sign including the height of stake, and the shorter side (width) is not 10”. Usually, the stake height is one/two third(s) of the overall height.

HOW TO ORDER:

1. Choose Style (With Light or Without Light)
2. Select the Size
3. Select the Color
4. Please leave us your personalized information (if any).

USAGE:

Can be used indoors and outdoors. The metal sign is equipped with pre-designed hanging holes and includes screws for easy installation. It can be conveniently hung anywhere using just a few nails or screws.

CUSTOMER CARE:

• Don’t hesitate to get in touch with us if you have any problems with the items. We will do our best to provide support as soon as possible and carefully consider all of your feedback to enhance service quality.
• The word EST. can also be changed to a YEAR: so you get a “”from and to YEAR:””. Just let me know.
• If no EST. YEAR: wanted, just add “”EST NO”” in the personalization section, and we’ll delete these two sections (est. & year:) of the sign.

NOTE:

• Actual color may be slightly different from the image due to different monitor and light effects.
• Please allow 0.5-2 cm differences due to manual measurement.

Thank you!!!

Order Processing and Shipping Information

Estimated Delivery Time: Customers can expect to receive their products within 6-10 business days after payment has been received and their order has been processed.

Order Production: Your order will be placed in our waiting queue for two hours after payment before it goes into production. You have this time to edit your order information or cancel your order. Typically, production takes 1-3 business days.

Shipping Time: 5–7 business days. Once the order is released to the carrier, each order has a tracking link that we email so customers can see the progress of their delivery.

Note: Business days do not include Saturdays and Sundays.

Shipping Costs:

• US and International Shipping: Free Shipping*

Shipment Confirmation & Order Tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Incorrect or Undeliverable Address: Orders that are not delivered because the customer provided incorrect or incomplete information are not our responsibility. Items returned to us may be reshipped for the following costs, with updated and accurate shipping information:

• $7 for re-ship to US per item
• $10 for re-ship globally per item

Multiple Addresses:  We only provide shipping to a single shipping address. Kindly place separate orders for each area you would like your items shipped to.

VAT: We do not collect taxes on any orders. If the recipient is responsible for any taxes and duties. Customers should contact their local customs office for more information as VAT charges may vary by country.

For any further questions, please contact us at [email protected].

We offer a 14 day return policy to our customers. Since our products are bespoke, made-to-order, we allow for refunds under certain conditions which can be found below. You have 14 days after receiving your order to contact us with any problems.

Returns are only accepted if:

• The goods are damaged
• There are visible defects in the print
• The item is the wrong size
• The item is the wrong color
• The item is the wrong design
• The item is the wrong style

Return & Refund Procedure:

STEPS TO CLAIM A RETURN

1. Submit a return request within 14 days of receiving the goods. Requests after 14 days will not be accepted.

2. The request can be made at Contact Us or by emailing [email protected].

3. Returns can be exchanged for the original item or refunded for the original purchase price. Requests are typically resolved within 24 business hours.

4. Ship the return to our warehouse at 305 Roseto Avenue, Roseto, Pennsylvania 18013, United States with the order ID and at your expense.

5. Refunds will be processed to the original payment method as follows:

   • PayPal: Refunds will be processed within 24-48 business hours
   • Credit Card/Debit Card: Refund will be processed within 5-10 business days
   • If it is over the timeframe mentioned above and you have not received the refund, please contact us at [email protected]

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

ORDER CANCELLATION

If you want to cancel or changes your order, you must contact us within 2 hours after receiving your purchase confirmation. Your right to modify or cancel your purchase is invalid when the 2-hour period has passed and it starts manufacturing.

GIFTS

If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

Please contact us at [email protected] if you have any other questions.