Billing Terms and Conditions

Kosagu provides a secure payment checkout through Stripe Payment and PayPal, accepting VISA, MASTERCARD, DISCOVER, AMEX cards, and PayPal.

All prices are quoted in US Dollars (USD), and payment must be made in USD via Stripe Payment. Kosagu reserves the right to adjust product prices without prior notice. The prices shown throughout the store are accurate and will be reflected at checkout. Shipping rates displayed on our shipping information page are accurate and will also be reflected at checkout. You will be billed the exact amount shown in your order at checkout, with no additional charges.

In the event that an order cannot be fulfilled, Kosagu will refund any deducted amount to your account. For more details on our return and refund policies, please visit our Return & Refund Policy.

Payment is required upon order acceptance. Once your order is submitted, Kosagu may receive the payment due for the order.

Kosagu retains the right to accept or decline payments in any form. We do not retain payment account, credit card, or debit card details.

To complete an order, Kosagu will request the following information: Customer’s email/phone number, Customer’s shipping address, and Customer’s billing address.

Kosagu follows strict industry standards to safeguard your personal information. Your credit card details and personal information are encrypted using SSL technology, ensuring secure transmission over the Internet.

Your credit card information is solely used to complete the transaction and is not stored afterward.

Invoice and Receipt: After completing your payment, an electronic invoice will be sent to your email. If you need a paper receipt, please contact us through our customer support team.